+381 64 90 90 680

BASIC CONDITIONS FOR CAR RENTAL

  • Minimum 2 years of valid driving license 

  • Driver must be minimum 21 years old, for classes D and higher minimum 27 years old

  • A valid proof of your identity – passport or ID presented 

  • A valid credit card as an instrument for paying deposit or cash deposit in the value from 100 to 1800EUR depending on the vehicle class

RENTAL PERIOD

  • Pick up and drop off times must be accurate.  For delay more than 1h, we will charge you an extra rental day.

  • Minimum rental period is 2 days (48 hours)

RENTAL CHARGES 

  • Charges for the car rental should be paid before taking over  the vehicle with credit card (Amex, Mastercard or Visa), cash or paying directly to our bank account (companies).

  • Deposit is required for the entire rental period. Methods of payment are credit cards and cash.

  • Deposit amount is based on rental duration and vehicle class.

PICK UP AND DROP OFF THE VEHICLE

  • The vehicle can be picked up and dropped off at Belgrade airport. Delivery and return are possible anywhere in Belgrade centre, and out off the city with surcharge.

  • Upon claiming and returning the vehicle the form about vehicle condition must be signed.

  • Delivery and return out of working hours is surcharged.

INSURANCE

  1. CDW (COLLISION DAMAGE WAIVER)

Purchasing this insurance is mandatory.

This insurance does not cover any interior damage, tires and wheels breakage, damage to the underside of the vehicle, broken or lost key, contamination of fuel or damages caused by the negligance or deliberately. All the above damages will be fully charged at the moment of the car return.

When the vehicle is being returned its condition will be checked out by Active Drive rent a car employee and the client and compared to the condition at claiming time. Every change in the vehicle condition, that is, all new damages will be written in the agreement form and signed by both parties.

  1. TP (THEFT PROTECTION)

Purchasing this insurance is mandatory.

This insurance is not valid if the vehicle was left unlocked or the keys were left in the wheel lock.

  1. PAI (PERSONAL ACCIDENT INSURANCE)

Purchasing this insurance, the driver and all the passengers in the car are insured in case of death or injuries as results of car accident during the rental period.

Police report is mandatory for all insurance options.

Failing to present police report, full damage and/or theft amount will be charged to client, regardless to insurance option.

It is mandatory to make a police report even in case when client was not present when rented car was damaged (for example: damage on parking by anonymous person).

PROCEDURES IN CASE OF ACCIDENT, DAMAGE AND THEFT

Client is obligated to do the following:

  • To contact police and Active Drive rent a car employee immediately about the situation and to follow their instructions.

  • To note the data about the other parties involved in accident or event.

  • To fill up the accident/damage report when returning the car.

  • To write brief statement about the circumstances in which accident/damage has happened.

LIMITATIONS RELATED TO VEHICLE CONTROL

  • It is prohibited to drive rented vehicles under the influence of alcohol, medical drugs and narcotics. In these cases, the insurance is not valid - full damage/theft amount will be charged to client.

  • Only authorized person, stated in the rental agreement, is allowed to drive hired car. There is a possibility to include an extra driver in the rental agreement when claiming the car.

  • It is prohibited to allow unauthorized persons to drive the rented vehicle, that is, to the persons not stated in rental agreement. In these cases the insurance is not valid - full damage and/or theft amount is charged to client.

OTHER

While booking, you reserve  vehicle class from our fleet, and in each class we have a number of different vehicles. Our priority is to provide the car from our fleet that our client wants.  Active Drive rent a car reserves the right to provide another vehicle from the same or higher class in case the wanted car is not available.

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